Interview Preparation

COO

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Location
Columbus, OH
Salary
$170,000 - $200,000
Job Type
Direct Hire
Date
Jan 07, 2019
Job ID
2649197
Our client based in Central Ohio is a privately held, national real estate company that acquires, invests in, develops, and manages housing for people with developmental disabilities.  They are committed to helping transition people into community-based homes by providing housing solutions customized to both provider and resident needs.  Since 1999 they have been helping provider organizations of all sizes acquire and manage their real estate needs.  Because of rapid annual growth, they are poised to expand significantly over the next 5 years and are looking for a proven operations leader to help take them to the next level.
 
The Chief Operations Officer (COO) is responsible for managing all day to day operational aspects of the company. The COO provides strategic leadership for the company by working with the Executive Management Team to establish long-range goals, strategies, plans, and policies.
 
Essential duties and responsibilities include the following.  Other duties may be assigned.
 
  • Provides leadership and management to ensure that the organization is consistent with the mission and values.
  • Manages the day to day operations of the business
  • Establishes credibility throughout the organization as an effective developer of solutions to business challenges.
  • Responsible for asset/portfolio management
  • Responsible for the acquisition and underwriting of real estate.
  • Oversees development, construction, repairs and maintenance in house and outsourced.
  • Motivates and leads a high-performance real estate team.
  • Provides supervisory oversight and personnel development planning to operations team
  • Collaborates with the Executive Management team to develop and implement plans for infrastructure development, and growth objectives of the company.
  • Fosters a success-oriented, accountable environment within the company.
  • Responsible for driving the company to achieve profitability and business goals.
  • Other duties as assigned.

Competency

 
To perform the job successfully, an individual should demonstrate the following competencies:
 
Organizational Support/Dependability – The individual prioritizes and plans work activities, uses time efficiently and develops realistic strategic goals for the organization.
 
Analytical/Problem Solving – Collects and researches data; gathers information skillfully; understands business implications of decisions; displays orientation to listen to customer requests and responds to them in a timely manner; identifies and resolves problems in a timely manner and conserves organizational resources.  This individual synthesizes complex or diverse information.
 
 
Customer Service - Understands the importance of responding promptly to customer needs; solicits customer feedback to improve service; demonstrates the ability to maintain strong working relationships with customers and the ability to generate new and improved ways to strengthen such relationships.
 
 
Communication – Demonstrates excellent verbal communication skills that engage others in conversation. In addition, has the ability to make presentations to groups; is able to initiate a conversation with various resources by speaking clearly in positive or negative situations; and demonstrates effective listening skills, responding well to questions and inquires. Also, demonstrates excellent written communication skills.
 

Qualifications

 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must demonstrate the ability to generate customer relationships that lead to the closing of business arrangements. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education/Experience:
Bachelor degree in Business or Human Service Management field with a minimum of 5 years at a senior management level.
 
Computer Skills:
To perform this job successfully, an individual should have a working knowledge of business software, Microsoft Office, etc.
 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform internal essential functions.
 
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; stoop; kneel or crouch and to reach with hands and arms. Travel to customer locations will require airplane travel and use of an automobile.
 
Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.